Full refunds or exchanges are provided within 30 days of purchase for merchandise in original condition.
Refunds are processed the day we receive the returned item in original condition. You can expect to see the funds in your account within 5-10 business days. If not, reach out to your bank to check on the status.
After 30 days, full refunds may also be provided at our discretion subject to the circumstances such as timing and seasonality of the merchandise.
To begin the return process, email us at firstname.lastname@example.org and we will send you a shipping label. Return shipping costs will be deducted from the total amount of the order.
Returns can also be processed during business hours in our boutique at 345 Bleecker Street, New York, NY 10014